Privacy Policy

Last updated: 17 September 2025

RAVELLIO LIMITED (HE 389776, Cyprus), hereinafter referred to as "we", "us", or "our", is committed to protecting your privacy. This Privacy Policy will explain how we use the personal data we collect from you when you use Our Website – https://ravellio.ltd/.

What data do we collect?

Name, email address, phone number, any additional information you willingly provide to us when communicating with us via our website or email.

How do we collect your data?

You directly provide us with all the data we might collect when you contact us via email or website form.

How do we use your data?

We collect your data so that we can process your requests.

How do we store your data?
We apply appropriate technical and organisational measures in line with GDPR Article 32 to safeguard your personal data. These include TLS 1.3 encryption, role-based access controls, continuous monitoring, regular testing, and strict data minimisation.
Although these measures greatly reduce risk, no system of transmission or storage is entirely secure. Online data may still be vulnerable to interception or loss. We therefore advise caution when sharing information and continuously improve our controls to maintain strong protection.

How long do we retain your personal information?

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

Specifically:

• Inquiry data: retained for up to 12 months after our last communication.
• Technical logs and security data: retained for up to 6 months.
• Legal and contractual records: retained for the duration required by applicable laws. If our cooperation leads to a business relationship, the collection and retention of personal data will be based on the performance of the contract (Article 6(1)(b) GDPR).

Once the retention period expires, your data will be securely deleted or anonymized.

What are your data protection rights?

We ensure you are fully aware of your rights under data protection laws. Every user has the right to:

Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

The right to withdraw your consent – You have the right to withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: ceo@ravellio.ltd.

Cookies

Cookies are small text files placed on your device to collect standard Internet log and usage information. For further details, visit allaboutcookies.org.

We use strictly necessary cookies only. These cookies do not track your activity for analytics, profiling, or advertising. They are automatically placed on your device when you access the Website, and disabling them may impair functionality.

Under Article 5(3) of the ePrivacy Directive and the CJEU decision in Planet49 (C-673/17), such cookies are exempt from the consent requirement. GDPR Recital 30 further clarifies that while online identifiers may constitute personal data, cookies used purely for technical purposes fall under this exemption.

You can configure your browser not to accept cookies. However, some website features may not function properly if cookies are disabled.

Privacy Policies of third-party websites

Our Website may contain links to external websites. This Privacy Policy applies only to https://ravellio.ltd/, so if you visit another website, please read their Privacy Policy.

Changes to our Privacy Policy

Our Company keeps its privacy policy under regular review and places any updates on this web page.

Contact Us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at ceo@ravellio.ltd or Pilea 2, flat 102, Strovolos 2023, Nicosia, Cyprus.

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.